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The Milner York Formerly The Principal York Hotel, York

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From219US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Station Road, York, United Kingdom, YO24 1AA

The Milner York, formerly known as The Principal York, is a grand Victorian station hotel that seamlessly blends traditional elegance with contemporary comforts. Its location offers sweeping views of York Minster and beautifully landscaped gardens, enhancing its historical significance as the flagship hotel of the North Eastern Railway Company. Award-winning renovations by Goddard Littlefair have restored the hotel to its former splendor while incorporating modern amenities. Situated steps away from York Train Station, it serves as an ideal base for exploring the historic city.

Location

Conveniently located adjacent to York Train Station, The Milner York allows for fast connections to major cities like London, Newcastle, and Edinburgh. The hotel is within a short walking distance of key attractions in York, including York Minster and the National Railway Museum. Guests arriving by car will find on-site parking available, while the hotel is well positioned for exploring scenic walks along the River Ouse.

Rooms

The Milner York offers 155 stylish rooms and suites that mix traditional and modern elements, featuring neutral tones and luxurious details. Most rooms are situated in the main hotel with stunning views of York Minster and the hotel gardens. Amenities include a flat-screen Smart TV, complimentary Wi-Fi, and a 'tuck box' of goodies. The marble-clad bathrooms and comfortable velvet armchairs provide a relaxing atmosphere for guests.

Eat & Drink

The hotel's dining facility, The Refectory Kitchen & Terrace, showcases classic British cuisine using local Yorkshire ingredients. Guests can also enjoy afternoon tea in the Garden Room, featuring treats such as Yorkshire rarebit alongside cakes and scones. The on-site Chapter House Bar offers a variety of local craft beers and expertly made cocktails, while room service is available for in-room dining at any time.

Leisure & Business

The Milner York features an extensive leisure center that includes an indoor swimming pool, sauna, steam room, and fitness center. Additional facilities for business travelers comprise a dedicated business center, a conference room, and 15 meeting rooms equipped with modern technology. Guests can relax in the landscaped gardens and take advantage of the tranquil spa services available on-site.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
20 m² 
Bed options:
1 Double bed
Shower
Heating
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Urban Double Room
Max:
2 persons
15 m² 
Bed options:
1 Double bed
Shower
Heating
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King Suite
Max:
2 persons
35 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
York2300 ft
Airports
Leeds Bradford (LBA) 30.6 mi
Doncaster Sheffield (DSA) 39.0 mi
Train
York Railway station400 ft
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Baggage storage
  • Locker room
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Sauna
  • Steam room

Room features

  • Heating
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Station Road, York, United Kingdom, YO24 1AA
Map view
street view
Station Road, York, United Kingdom, YO24 1AA
Nearby
Church
Priory Church of the Holy Trinity
1900 ft
Museum Gardens Museum Street
The Hospitium
2000 ft
Restaurants
The Refectory Kitchen & Terrace
100 ft
Station Road The Royal York Hotel
Chapter House
200 ft
Station Road
Garden Room at The Principal York Hotel
300 ft
Station Road
Costa Coffee
200 ft
Station Road GNER Footbridge
Filmore & Union
200 ft
Platform 8 York Station
Pumpkin
600 ft
Railway station
The Rise Restaurant
900 ft
Station Rise
Ruinart Terrace
900 ft
Station Rise Cedar Court Grand Hotel & Spa
Skosh
2000 ft
98 Micklegate
The Rattle Owl
1900 ft
104 Micklegate
Partisan
1900 ft
112 Micklegate

Reviews and Ratings

Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Great Location
Friendly Staff
Smoky Room
Inconsistent Dining
6.6/10
Nice
Rooms
6.3
Location
8.0
Service
7.0
Dining
6.0
Guest reviews
6.6/10
based on 20 review
4/5 based on 2946 review
8.0
8.0/10based on 6401 review
#46 of 52 hotels in York based on Tripadvisor
Dave
United States of America, May  2024
5.6/10

The hotel offered a mixed experience. The location was great, but the rooms in the annex fell short of expectations, resembling a budget hotel more than the advertised luxury. The service was polite but not exceptional, with some mixed encounters. Dining was hit-and-miss, with tasty dishes but not consistent quality. Despite some drawbacks, the hotel's location and friendly staff made for a somewhat satisfying stay.

Rooms
5.0
The room in the annex was disappointing, more similar to a budget lodge than the luxurious experience advertised. Limited amenities, view obstructed by an adjoining roof, and a persistent smoke smell detracted from the stay.
Service
6.0
The service was polite and somewhat friendly, with some issues like a rude waiter. However, the staff did resolve some concerns promptly and kindly.
Location
7.0
The hotel's main building was lovely, and the staff were friendly. However, noise from a busy road and high parking charges slightly marred the otherwise good location.
Dining
6.0
The dining experience had its ups and downs; some dishes were tasty, while others did not meet the hotel's usual standards. The meals were sufficient but lacked consistency.
Facilities
5.0
Some improvements needed for a more comfortable stay.
Great Location
Smoky Room
Bill
United Kingdom, May  2024
7.0/10

I had a lovely view of the minster from my spotless and well-appointed room. The large double bed was comfy, and the room had a large TV on the wall as well as two decent size chairs to sit on. However, the lack of air-conditioning made it a bit warm, with only a small fan for relief.

Rooms
8.0
My room was spotless and well-appointed with a lovely view of the minster.
Service
7.0
Location
9.0
The hotel's location was perfect for exploring York on foot, just a short walk from the train station and the city center.
Dining
5.0
The dining experience left much to be desired as the service was slow and the food quality was inconsistent.
Facilities
6.0
The hotel had basic facilities, but nothing extraordinary stood out.
Richard
United Kingdom, April  2024
7.0/10

My stay at the hotel was a bit of a mixed bag. The room I was assigned in the annexe was dark and quite dreary, with a view of the train track and station, making it less appealing. Despite this, the room was surprisingly comfortable once I settled in, although it wasn't quite as spacious as I expected. The service was friendly and helpful overall, with some hiccups here and there. The location was convenient, being just a short walk from the train station and close to the town center. The dining experience was decent, with a good range of choices but some temperature issues with the buffet. The hotel facilities were satisfactory, nothing extraordinary.

Rooms
7.0
The room in the annexe, despite being dark and facing the train track, turned out to be surprisingly comfortable once settled in.
Service
7.0
The staff, although friendly, had some hiccups in service provision, but they were generally helpful.
Location
8.0
The hotel's location was convenient, just a short walk from the train station and easily accessible to the town center.
Dining
7.0
The dining options were decent with some variety, but there were issues with temperature consistency at the buffet.
Facilities
6.0
The hotel facilities met basic expectations without any standout features.
Ken
United States of America, March  2024
5.2/10

The hotel offers beautifully and tastefully furnished rooms, but the overnight temperature can be unbearably hot, which is not satisfactory given the high price of nearly £300 per night. The location is excellent for exploring the old City and being near the main rail station, though some areas might not match the luxurious feel of the rest of the hotel.

Rooms
5.0
My room was very small and excessively hot.
Service
6.0
The staff were pleasant but not as professionally trained as I expected for a property of this level.
Location
8.0
The location was great for sightseeing and shopping, although some parts may not exude a luxurious vibe.
Dining
5.0
The dining experience was subpar with rude staff and limited offerings.
Facilities
5.0
Facilities were not well-appointed for the price paid.
Ken
United Kingdom, January  2024
6.6/10

The hotel's location is excellent, just a 10-minute walk from Minster and attractions. The rooms, though comfortable, faced noise issues from nearby trains and announcements. The beautiful Xmas decorations contrasted with occasional sewage smells on the ground floor. Service could be improved due to challenges reaching staff members, but the duty manager was efficient. The hotel boasts a fantastic location, ideal for exploring York. Dining experiences were mixed, with disappointed buffet choices and service lapses. Facilities were decent overall.

Rooms
7.0
The rooms were comfortable but faced noise issues from nearby trains and announcements. Avoided the disappointing £15 head breakfast.
Service
6.0
Service could be improved due to challenges reaching staff members. The duty manager was efficient.
Location
8.0
The location is excellent, a 10-minute walk from Minster and attractions. Despite occasional sewage smells on the ground floor, the hotel offers a great spot for exploring York.
Dining
5.0
Dining experiences were mixed, with disappointed buffet choices and service lapses.
Facilities
7.0
Facilities were decent overall.
Leo
United States of America, January  2024
6.8/10

My stay at the hotel had some ups and downs. The room I got was not as spacious and bright as shown in the pictures, but there was a cozy area with comfy armchairs that made up for it. The service started a bit rocky with some rude staff members, but improved after speaking to the reception. The location seemed a bit hidden but was pristine and lovely once you found it. The dining options were good, but they tended to run out of items quickly. Overall, it was a mixed experience.

Rooms
6.0
The room I stayed in was dark, cramped, and smaller than expected. However, the cozy seating area with armchairs and settees was a nice touch.
Service
7.0
Initially, some staff members were rude, but things got better after interacting with the reception. I had to go back to my room without a drink as no one was around initially.
Location
8.0
The hotel's location felt tucked away initially, but once found, it was brilliant and spotlessly clean. Just needed a bit more attention to detail to enhance its charm.
Dining
7.0
The dining options were decent with lots to choose from, but they often ran out of items quickly.
Facilities
6.0
The facilities were average overall.
Brent
United States of America, January  2024
6.2/10

The hotel is conveniently located right next to the station, offering easy access to transportation, but being at the lower ground floor means a longer walk to reception. The rooms at the top of the building have very low ceiling heights and no AC, which can be uncomfortable during warm weather.

Rooms
5.0
My room was at the top of the building with very low ceiling heights and no AC. It was not ideal for comfort.
Service
7.0
The service was efficient and the staff had a smart appearance, but the location right under the main entrance and reception could be noisy at times.
Location
6.0
The hotel's proximity to the station was convenient for transportation, but being adjacent to the railway may lead to some noise disturbances.
Dining
5.0
The dining experience was average, with the food being just outside the hotel property and resembling a station cafeteria. The price of £199 for the meal was a bit steep for the quality.
Facilities
8.0
The hotel could do with an update although it offered great facilities like a sauna, steam room, and pool.
Mike
United Kingdom, December  2023
7.4/10

The hotel had spotless and well-appointed rooms, though a bit small and with some noise from a restarting fridge at night. The service was inconsistent but improved with the help of the manager, and the location was perfect for exploring York on foot. The dining experience was mixed, with some hiccups, and the facilities were decent.

Rooms
8.0
The room was lovely and quiet, except for the intermittent noise from the fridge.
Service
7.0
The service was a bit inconsistent but got better when the manager intervened. The doorman was particularly pleasant and polite.
Location
9.0
The location was ideal for me as a train traveler, being next door and convenient for exploring York City.
Dining
6.0
The dining experience had some ups and downs, with long waiting times and forgetting items, but the food quality was decent.
Facilities
7.0
The facilities were adequate for my needs during the stay.
Tom
United Kingdom, November  2023
8.4/10

The hotel is conveniently located directly opposite the station, offering excellent quality rooms. The service was exceptional with very friendly and well-trained staff. The dining experience was good with a variety of choices. However, the location just outside the city walls might not suit everyone.

Rooms
9.0
I stayed in a disabled room which was of excellent quality and visually pleasing.
Service
9.0
The staff were very welcoming, friendly, and polite, especially Dann who provided top-notch service and recommendations.
Location
8.0
The hotel is in a delightful area very close to the train station and the city centre, offering a pretty view overlooking the station platform.
Dining
8.0
I enjoyed the dining experience with plenty of choices. The seating environment was nice, although some egg dishes were not prepared to my liking.
Facilities
8.0
The hotel offers good facilities, including room service, dry cleaning, housekeeping, and a welcome drink for guests.
friendly staff
location just outside city walls
John
United States of America, October  2023
5.6/10

The hotel room was smaller than expected and had mouldy walls and rust patches. It felt quite cramped and warm, especially for the price of £155 per night; not ideal during a heatwave. The service was mixed, with unresponsive staff and some issues with cleanliness and wait times. However, the location was excellent, within walking distance of the center of York. The dining experience was average, with some issues with quality and selection. Overall, the facilities were mediocre, and some aspects did not meet expectations.

Rooms
5.0
The room was smaller than expected and had mouldy walls and rust patches, making it feel cramped and not worth the price.
Service
6.0
The service had some issues with responsiveness and cleanliness but was helpful when needed.
Location
8.0
The location is excellent, within easy walking distance of the center of York, which is a major advantage for exploring the city.
Dining
5.0
The dining experience was average at best, with some quality and selection issues that affected the overall enjoyment of meals.
Facilities
5.0
The facilities were mediocre and did not meet expectations in terms of quality and variety.
Great location
Cramped rooms
Sammy
United Kingdom, October  2023
6.8/10

My stay at the hotel was a mix of comfort and inconvenience. The room was spacious and well-equipped, offering a comfortable stay, but the tiny shower room and unexpected parking charge were drawbacks. The service was a bit hit-and-miss, with some staff members being helpful and friendly while others were intrusive. The location was ideal for exploring the city but lacked modern amenities. The dining experience had its highs and lows, with delicious options on one day and tasteless food on another.

Rooms
7.0
The room was spacious, well-lit, and comfortable, with adequate storage and complimentary treats in the fridge.
Service
6.0
Some staff members were helpful and friendly, while others were overly intrusive.
Location
8.0
The location was convenient for exploring the city but lacked modern facilities.
Dining
7.0
The dining experience varied from delicious with a great selection to tasteless on another occasion.
Facilities
6.0
The hotel offered basic amenities without any standout features.
Victor
United States of America, October  2023
7.0/10

The hotel is perfectly situated near the station, making it convenient for transportation, but the noise from announcements and machinery affecting sleep could be bothersome. While the room was clean, it felt a bit cramped, especially for longer stays.

Rooms
7.0
The room, albeit small, was clean.
Service
9.0
The staff were accommodating and friendly, going out of their way to make our stay enjoyable.
Location
8.0
The hotel's location near the Railway Museum and Minster is excellent for exploring the town.
Dining
5.0
Although the dining experience had some issues like cold food delivery and lack of variety, the staff were attentive and made efforts to improve the situation.
Facilities
6.0
Limited facilities were noted, with some improvements needed in the dining area.
Elizabeth
United Kingdom, August  2023
7.2/10

I stayed at this hotel and found the room to be extremely well-appointed, with a lovely view of the minster and comfortable furnishings. However, the distance from reception to my room was quite far, and there were some issues with water pressure and heating. The breakfast queue was long, and the gym facilities seemed tired. In terms of value for money, it felt like only guests in the penthouse rooms were truly valued.

Rooms
7.0
The room was well-appointed and had a lovely view of the minster.
Service
8.0
The staff were helpful and accommodating, especially with luggage storage.
Location
8.0
The hotel is a quiet oasis in the city, with a great building and easy access to attractions.
Dining
7.0
The dining experience was nice, with a good selection of breakfast items.
Facilities
6.0
The facilities could use some updating and improvement.
Ian
United Kingdom, August  2023
6.8/10

The hotel is conveniently located just outside the city walls, a short walk from the center, making it very central. The rooms were lovely and warm, though a bit slow for breakfast. The service was friendly, with small hiccups like not liking guests in the room before checkout time. Dining was hearty but not quite up to par for the price paid. Overall, a decent stay for the value with some minor drawbacks.

Rooms
7.0
The rooms were lovely and warm but a bit slow for breakfast.
Service
7.0
The service was friendly, with some minor delays and concerns.
Location
8.0
The location was great, just outside the city walls and very central. Convenient for travelers.
Dining
6.0
The dining experience was hearty but not fully worth the price paid.
Facilities
6.0
Basic facilities were available, nothing extraordinary noted.
David
United Kingdom, August  2023
6.8/10

The hotel is in a convenient location for exploring the city and accessing the train station easily. The rooms, although small, were uncomfortably hot, leading to disturbed sleep and drainage issues. The service was professional but lacked personal touch in some instances.

Rooms
5.0
The rooms were incredibly hot, requiring a noisy fan all night and limited sleep due to the heat. Drainage issues added to the discomfort.
Service
7.0
The staff were professional in handling requests but lacked personal engagement and missed opportunities to gather feedback.
Location
9.0
The hotel's location is excellent for exploring the city and accessing the train station easily.
Dining
8.0
The dining experience was good overall, with a buffet that included delicious options, despite some minor quality issues.
Facilities
6.0
The hotel offered standard facilities to meet basic needs during the stay.
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Rooms and Guests2 Guest, 1 Room